# Weekly RCA Call
# RCA Call Workflow
- Weekly RCA call is called by Operations team with following participants:
- Ops Team
- Cyber Security Head
- Ops Head
- Associated Dev Team Members (Optional)
- Representative from Architect Team (Optional)
- PM (Optional)
- Microsoft (Optional – on need basis)
Operations members presents RCA for the resolved issues or discusses open items
In case of open issues or concluding actions:
- Action plans defined in case issue to be fixed in platform code
- A bug is created by Ops team in Azure DevOps
- MoM for the call are recorded in common SharePoint location by the Ops team.
# RCA Workflow Diagram
